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Terms of Use

Simple and Fair Returns at Kitchen Pro Equipment

Terms of Use

Kitchen Pro Equipment

Welcome to Kitchen Pro Equipment! Please take a moment to review our Terms of Use, effective from 10/12/2023. These terms govern your access to and use of our website and mobile application (collectively referred to as the "Services"), provided by Kitchen Pro Restaurant Equipment, LLC ("Company," "we," or "us"). By using our Services, you agree to abide by these terms.

1. Acceptance of the Terms of Use
Before using our Services, please carefully read these Terms of Use, our Terms of Sale, and our Privacy Policy, available at Privacy Policy Link, which are collectively referred to as "Terms & Conditions." Your use of our Services signifies your acceptance of these Terms & Conditions. If you disagree, please do not use our Services.

2. Changes to Terms of Use
We may update these terms periodically. Your continued use of our Services after changes indicates your acceptance. Any changes will be effective when posted on our Services.

3. Changes to the Services
We may update the content of our Services periodically, but do not guarantee its real-time accuracy or completeness. You accept this when using our Services.

4. Online Purchases and Additional Terms
Online purchases and other transactions are governed by our Terms of Sale, available on our website. Specific portions, services, or features of our Services may have additional terms and conditions, also incorporated into these Terms of Use. By making a purchase, you agree to the processing of your information as described in our Terms of Sale and Privacy Policy.

5. Accessing the Services and Account Security
We reserve the right to modify or restrict our Services, and you are responsible for ensuring your access to them complies with these Terms of Use. Accurate and complete information is required for registration, and you must keep your account information confidential. You are responsible for all actions on your account.

6. Internet Delays
Our Services may experience delays and issues inherent to the internet and electronic communications, for which we are not responsible.

7. Intellectual Property Rights
Our Services and all their content are protected by intellectual property laws. You may not use, reproduce, or modify this material except as expressly permitted in these Terms of Use.

8. Copyrights
Assume all content on our Services is copyrighted and may not be used without our written permission, except as allowed by these Terms of Use.

9. Trademarks
All trademarks on our Services are protected and may not be used without our written permission.

10. Copyright Infringement
If you believe content on our Services violates your copyright, please contact us at info@gokpe.com or by mail. Misrepresentations may result in liability.

11. Prohibited Uses
You agree to use our Services only for lawful purposes, without violating any laws or rights, and to avoid harming others.

12. Reliance on Information Posted
Information on our Services is for general information purposes only. We strive for accuracy but do not guarantee it. Third-party content represents the views of their providers, not necessarily ours.

13. Information about You and Your Visits
Our collection and use of your information is governed by our Privacy Policy. By using our Services, you agree to its terms.

14. Linking to the Services
You may link to our Services, but not in a way that suggests association or endorsement by us.

15. Links from the Services
Our Services may contain links to third-party sites. We are not responsible for their content or any harm that may result from using them.

16. Geographic Restrictions
Our Services are intended for use within the United States. If accessed from outside the U.S., you are responsible for compliance with local laws.

17. Vendor or Supplier Sweepstakes
Vendor or supplier-run sweepstakes may be promoted on our Services, but we do not guarantee their accuracy or liability. Any issues should be addressed with the respective vendor or supplier.

18. Disclaimer of Warranties
Our Services are provided "as is" and "as available." We make no warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

19. Limitation of Liability
To the fullest extent provided by law, we are not liable for any damages arising from your use of our Services.

20. Indemnification
You agree to defend and indemnify us from any claims arising from your use of our Services or violations of these Terms of Use.

21. Dispute Resolution, Arbitration, and Applicable Law
Disputes between us will be resolved through binding arbitration, with certain exceptions. You waive your right to a jury trial and class action. The FAA and Pennsylvania law govern this process. Claims must be brought within one year.

22. Comments and Concerns
Questions or comments about our privacy practices should be directed to info@gokpe.com or by visiting our Support Page.

Thank you for using Kitchen Pro Equipment!

Top 5 Frequently Asked Questions

Shipping

What countries do you ship to?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

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